Política de envío

At Dklle, we work to ensure that your shopping experience is fast and reliable, here you will find all the information you need about our shipping times, costs and conditions.
ORDER PROCESSING
- Production: Our orders are made to order to ensure better quality. Production time is 2 to 3 business days.
- Once processing is complete, your order will be shipped according to the selected shipping method.

SHIPPING TIMES:

- United States: 3 to 5 business days
- Europe and Canada: 3 to 7 business days
- Rest of the world: 7 to 20 business days
Note: Shipping times may vary slightly depending on location and carrier conditions.

SHIPPING COSTS:

Shipping costs are automatically calculated at checkout, based on the destination and weight of the order. Please check the exact total in your cart before completing the purchase.

TRACKING YOUR ORDER:

Once your order is shipped, you will receive an email with a tracking number so you can monitor its status in real time.

INTERNATIONAL SHIPMENTS:

- For international orders, import duties, taxes or fees may apply, depending on the regulations of the destination country. These fees are the customer's responsibility.
- Please make sure to provide a complete and correct address to avoid delays.

INCORRECT ADDRESSES OR RETURNED SHIPMENTS:

If the order cannot be delivered due to an incorrect or incomplete address provided by the customer, you will be responsible for additional costs for a new shipment.

DELAYS DUE TO EXTERNAL FACTORS:

Although we do our best to meet the estimated times, we are not responsible for delays caused by weather conditions, customs or logistical problems beyond our control.

If you have any questions or concerns about your shipment, please feel free to contact us at info@dklle.com. Thank you for trusting us!